Privacy Policy

Last updated: 17 September 2026

1. Introduction

Sol Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy is in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact details (email address, phone number)
  • Billing and shipping address
  • Company name and job title
  • Profile photos and company logos you upload
  • Social media profile links
  • Payment information (processed securely through Razorpay)

2.2 Automatically Collected Information

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Creating and managing your digital business card profile
  • Processing orders and delivering NFC cards
  • Processing payments through Razorpay
  • Sending order confirmations and shipping updates
  • Providing customer support
  • Improving our services and user experience
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Payment Processors: Razorpay for secure payment processing
  • Shipping Partners: For delivering physical NFC cards
  • Service Providers: Third-party services that help us operate our business
  • Legal Requirements: When required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under applicable Indian law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Object to certain data processing activities

8. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Sol Digital

Email: support@soldigital.in

Address: India

13. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Grievance Officer

Email: grievance@soldigital.in

Response Time: Within 30 days of receiving the complaint